Contact Us

If you need assistance with Eth Casino, email support@ethcasino.best. Our support team can help with general account questions, payment queries, verification matters and other issues relating to your gaming experience.

Eth Casino operates under a licence issued by the Anjouan Offshore Finance Authority (AOFA), reference number ALSI-202505005-FI1, and employs responsible gaming options to support player protection.

How to get in touch

The easiest way to contact us is by email. Send your message to support@ethcasino.best and explain what you need help with. Please use the email address connected to your account where possible, so your request can be reviewed more efficiently.

To help us understand and resolve your request faster, include your account email or username, a short description of the issue, and screenshots if relevant. Do not send your password, full payment card details or other sensitive security information in your message.

Common reasons to contact support

Account access, profile or verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms
Technical problems, errors or website difficulties
Responsible gambling requests, including requests for account support or restrictions

We aim to review messages as promptly as possible and will usually reply within 24 hours. Some requests may require additional information or checks before a complete response can be provided. Please avoid sending multiple messages about the same matter, as this may make it harder to track your request.